You can reschedule or cancel your PMI-PBA exam at any time, as long as you do so more than two full calendar days before your scheduled exam appointment. However, because of limited seating capacity (both physical and virtual), late rescheduling and cancellations will result in a fee. It is recommended that you reschedule or cancel your exam as soon as you know you won’t be able to make the appointment. Please read the following policy carefully.
Within 30 Days of Your Appointment
- If you reschedule or cancel your exam within 30 days of your scheduled appointment, you will be charged a fee of US$70. This fee helps to ensure greater seating availability since candidates who wait until the last minute to reschedule or cancel their exams are “reserving” seats that could be used by others.
- The fee will be charged when you go online to reschedule or cancel your exam within the 30-day period. The $70 charge will appear on your credit card as a charge from the test vendor.
- The 30-day period does not include the day of the exam appointment. For example, if you scheduled your exam for 5 May, you must reschedule or cancel the exam on or before 4 April to avoid the fee.
- For emergency situations in which you are unable to change your exam appointment before 30 days within your exam appointment, the Extenuating Circumstance Policy may apply. However, PMI will evaluate these situations on a case-by-case basis to determine if a refund of the rescheduling fee is appropriate.
Within 2 Days of Your Appointment
- You need to reschedule or cancel your appointment before two calendar days of your exam appointment.
- If you wait until you are within two days of your exam appointment, you will be able to cancel your appointment but you will forfeit the entire exam fee. You will not be able to reschedule your appointment at this point and will need to pay associated reexamination fees to schedule a new exam.
Examples
| Date of Exam Appointment | Date that you Reschedule or Cancel | Fee Amount |
| 30-DayPolicy | ||
| 5 May | 4 April (or before) | No Fee |
| 5 May | 5 April (up until 2 May) | US$70 |
| 2-Day Policy | ||
| 5 May | 2 May | US$70 |
| 5 May | 3 May (you are unable to reschedule, but can cancel the appointment) | Forfeit the entire exam fee |