You can reschedule or cancel your PMI-PBA exam at any time, as long as you do so more than two full calendar days before your scheduled exam appointment. However, because of limited seating capacity (both physical and virtual), late rescheduling and cancellations will result in a fee. It is recommended that you reschedule or cancel your exam as soon as you know you won’t be able to make the appointment. Please read the following policy carefully.
Understanding PMI-PBA exam rescheduling and cancellation policies can help you avoid unnecessary fees and delays. Many candidates preparing for certification also enroll in a structured PMI-PBA Training Course to stay on track and confidently meet their exam goals.
Within 30 Days of Your Appointment
- If you reschedule or cancel your exam within 30 days of your scheduled appointment, you will be charged a fee of US$70. This fee helps to ensure greater seating availability since candidates who wait until the last minute to reschedule or cancel their exams are “reserving” seats that could be used by others.
- The fee will be charged when you go online to reschedule or cancel your exam within the 30-day period. The $70 charge will appear on your credit card as a charge from the test vendor.
- The 30-day period does not include the day of the exam appointment. For example, if you scheduled your exam for 5 May, you must reschedule or cancel the exam on or before 4 April to avoid the fee.
- For emergency situations in which you are unable to change your exam appointment before 30 days within your exam appointment, the Extenuating Circumstance Policy may apply. However, PMI will evaluate these situations on a case-by-case basis to determine if a refund of the rescheduling fee is appropriate.
Within 2 Days of Your Appointment
- You need to reschedule or cancel your appointment before two calendar days of your exam appointment.
- If you wait until you are within two days of your exam appointment, you will be able to cancel your appointment but you will forfeit the entire exam fee. You will not be able to reschedule your appointment at this point and will need to pay associated reexamination fees to schedule a new exam.
Examples
| Date of Exam Appointment | Date that you Reschedule or Cancel | Fee Amount |
| 30-DayPolicy | ||
| 5 May | 4 April (or before) | No Fee |
| 5 May | 5 April (up until 2 May) | US$70 |
| 2-Day Policy | ||
| 5 May | 2 May | US$70 |
| 5 May | 3 May (you are unable to reschedule, but can cancel the appointment) | Forfeit the entire exam fee |
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PMI-PBA Certification Preparation Resources
Preparing for the PMI Professional in Business Analysis (PMI-PBA)® certification requires a clear understanding of eligibility requirements, application steps, exam content, and business analysis practices. These resources can help you plan your certification journey, prepare for the exam, and avoid common application mistakes.
Getting Started with PMI-PBA
- What is PMI-PBA® Certification – Learn what the PMI-PBA certification is, who it is designed for, and how it supports business analysis professionals.
- The Importance of PMI-PBA Certification in Business Analysis – Explore why PMI-PBA matters for professionals involved in requirements, stakeholder engagement, and project delivery.
- PMI Professional in Business Analysis (PMI-PBA)® Certification Cost – Understand the main costs involved in pursuing the PMI-PBA certification.
Eligibility and Application
- PMI-PBA Eligibility Requirements – Review the education, experience, and training requirements needed before applying.
- PMI-PBA Certification Process – Follow the main steps from eligibility review to application, exam scheduling, and certification.
- How to Record Your Training on the PMI-PBA Application – Learn how to document your business analysis training correctly in the application.
- How to Record Your Experience on the PMI-PBA Application – Understand how to describe and organize your business analysis experience for PMI review.
- PMI-PBA Audit Process – Learn what happens if your application is selected for audit and how to prepare supporting documentation.
Understanding the PMI-PBA Exam
- PMI-PBA Exam Information – Review important exam details, including structure, format, timing, and what to expect.
- PMI Professional in Business Analysis (PMI-PBA)® Examination Content Outline – Explore the major exam domains and how they guide your study plan.
- PMI-PBA Sample Exam Questions – Practice with sample questions to understand the style and level of thinking required in the exam.
Exam Scheduling and Administration
- PMI-PBA Exam Rescheduling or Cancellation – Learn what to consider if you need to reschedule or cancel your PMI-PBA exam appointment.